Arrival:
Please arrive after 2 p.m. (if you plan to arrive after 7 p.m., please let us know in advance). We ask for your understanding that we cannot guarantee your preferred room number.
Departure:
Your room is available until 10:00 a.m. Sonnenhof half-board begins with dinner on the day of arrival and ends after breakfast on the day of departure.
Deposit:
After we confirm your reservation, we'll ask you to pay a deposit of €200 per room by bank transfer (no fees for the recipient). Please include your full name, reservation name (if applicable), address, and reservation date.
In case of late arrival or early departure, the room will be charged at the agreed rate.
Only one promotion or discount can be redeemed per booking.
Payment in cash with ATM/Maestro, Visa, or Mastercard is possible (please check with your bank regarding your daily foreign transaction limit).
Bank details:
Raiffeisen Regionalbank Fügen-Kaltenbach-Zell
IBAN: AT 26 3622 9000 0034 2220
BIC: RZTIAT22229
Cancellation policy:
Cancellation conditions according to the General Terms and Conditions for the Hotel Industry. In case of errors in correspondence, the price list applies!
For our valued direct bookers, we have amended the cancellation policy in your favor as follows: free cancellation is possible up to 1 month before the start of the booking, between 7 and 30 days we charge 50%, and up to 7 days we charge 90% of the package price.
Travel cancellation insurance:
To save you all these potential costs, we offer you a special service: we can take out travel insurance for you with Europäische Reiseversicherung. You can download an information sheet about the Hotel Cancellation Plus insurance package and the insurance terms and conditions here.