Our general booking information
Beginning at 2:00 pm (we ask that you inform us of arrivals after 7:00 pm). We ask for your understanding that we can’t always provide your preferred room number.
On your departure day, your room is available until 10:00 am. The Sonnenhof half-board begins with dinner on arrival day and ends after breakfast on departure day.
After receiving your reservation confirmation, we ask that you transfer a deposit amount of € 200 per room (free of charge for the recipient). Please indicate exact names including the names of others potentially included in your reservation, address, and reservation date.
For late arrivals or early departures, you will be charged for the agreed-upon dates of your booking.
Only one special offer or discount can be redeemed per booking.
A payment in CASH or with debit card/Maestro, Visa, or Mastercard is possible (please clarify your daily limit with your bank!)
Raiffeisenbank Zell am Ziller
IBAN: AT 42 3636 0000 0004 2226
Cancellation conditions apply according to the General Terms & Conditions for the Hotel Industry. If any correspondence contains errors or inaccuracies, the official price list applies!
For our direct bookers, we have changed the cancellation conditions in favor of AGBH as follows: until 1 month before arrival free cancellation possible, between 7 and 30 days we charge 50% and up to 7 days we charge 90% of the package price.
Travel cancellation insurance:
To spare you any possible extra costs, we offer travel insurance with Europäische Reiseversicherung as a special service of our hotel. You can download an info sheet from the Hotelstorno Plus insurance package with insurance conditions here.