- In all public areas in the hotel such as in the hotellobby, in the restaurant (except at the tables) and in the wellnessarea (except on the loungers, in the water and in the saunas), it is mandatory for our guests to wear mouth and nose protection.
- Our wellness area (swimming pool and sauna) remains open for you under consideration of the safety distance.
- Our themed evenings such as the Italian buffet or the dessert buffet will still take place in the restaurant. There will also be a buffet for breakfast as usual. If there are already several people at the buffet, we ask you to wait and help yourself a few minutes later in order to avoid crowds. Please wear your mouth and nose protection here too.
- Our team is well informed and trained about the safety measures and the guest contact.
- We ask for your understanding that we cannot greet and say goodbye to you as usual with a handshake, but "only" do so with a warm smile under current circumstances.
- All employees are tested (negative) for COVID-19 on a weekly basis.
- In direct contact with the guests, our team wears mouth and nose protection (masks or visors).
- We have installed disinfectant dispensers for you on the hotel area and appeal to you to wash and disinfect your hands regularly.
- Proper hand washing takes at least 30 seconds and includes warm water and soap.
- Every day we make sure that we ventilate the public areas so that they are supplied with plenty of fresh air.
- Under the current circumstances, our housekeeping staff do their best to clean your room to a high gloss and to clean it with highly effective and certified detergents.
- We disinfect all "high touch" points such as door handles, railings and light switches regularly with the greatest care.
- We ask you to keep a minimum distance of 1,5 m from other guests in the entire house as well as in the swimming pool and in the saunas. Please also make sure that only people from your own household get into the lift together.
- Please bring your own towel to the fitness room and take it back to your room afterwards. Also, make sure you do your workout in socks or fitness shoes.
We ask you to observe and adhere to our safety measures so that we can continue to guarantee a relaxing holiday for everyone.
Many thanks for your cooperation!
Family Wildauer and the Sonnenhof team